Philadelphia SHRM News - November 2011
Getting the Most From Your
Exit Surveys and Interviews
Contributor: Robert A. Giacalone, Ph. D.
Exit interviewing and surveying (EIS) is a process used for gathering information from employees who are separating from the organization, either in the form of an interview or questionnaire. What does the EIS process cover? It can ask questions about issues such as salary and other benefits,working conditions, opportunities for career advancement, job recognition, the quality and quantity of the workload, and relationships with co-workers and supervisors. More Information...