Today’s organizations are characterized by collaboration and virtual teaming with distributed leadership and at times a lack of clarity on who is actually making the decisions. We are putting employees with different hard and soft skills together onto teams and expecting them to complete projects without a great deal of investment in the relationships among the individual team members.

There’s an old saying – “Without process, they don’t do it on purpose!” This webinar introduces an exciting yet simple approach called The Relational Capital Value Creation process. Employees learn to balance their hard and soft skills through a practical process that emphasizes qualities like credibility, integrity, and authenticity while they move from being acquaintances to respected advisors with their peers and customers.

Ed is President and Founder of the Relational Capital Group. The firm works with corporations to help their leadership and sales professionals build outstanding, high performing business relationships through Relational Capital Value CreationTM process workshops and coaching.

Ed is a former Vice-President of Business Development at Vertex, Inc. and brings a practical business approach to helping sales and leadership professionals create ‘relational capital’ with every business contact.

He has published two books: Fares to Friends: How To Develop Outstanding Business Relationships, and Creating Relational Capital: A CustomerCentric Selling® Approach. Ed has appeared on Money Matters TV, Michael Dresser's Business Talk, The Small Business Advocate, Mitchell and Morely, Cross Street, and is a regular guest on other radio and television programs speaking on a variety of business topics.

Ed was a Teaching Fellow at Drexel University while he earned his MBA, has a B.S. in Accounting (cum laude) from Villanova University, and has a CPA designation in the State of Pennsylvania. He is a frequent guest lecturer at Penn State University’s Smeal College of Business and Villanova University.